VIP Club

Extended Warranty: Terms & Conditions

The complimentary Extended Warranty is granted to all qualifying SOLVAO™ customers. If for any reason your product becomes defective, we will immediately send a replacement – No Questions Asked - within 2 years.

To benefit from the SOLVAO™ extended warranty,  your product must be registered. Replacements are honored for customers who register the product warranty on the SOLVAO™ website. The warranty is valid upon purchase verification and the return of the defective product. An instructional email will be sent to your inbox upon registration.

Warranty is immediately voided if a refund is processed for your order.  Customers may not request a refund after receiving a warranty replacement.

The Warranty Covers The Following:

• Defective Product – If for any reason the product arrives or becomes defective
• Functionality – If the product does not perform specified functions and/or operations
• Wear & Tear – If the product itself becomes worn and no longer operates

*Warranty does not cover breakage or damage due to customer neglect or exposure to extreme conditions